Legal Notice
Legal Notice
Last updated: 1-10-26
This Legal Notice applies to norielane.com, operated by NorieLane. It contains the legal information about our business and the terms for using this website. By visiting or using this website, you accept the information set out below.
About NorieLane
NorieLane is a small, independent online fashion label offering women’s clothing and outerwear. We are registered in the Netherlands and sell mainly to customers in United Kingdom. All orders are placed and processed through this website.
Use of This Website
This website is used to present and sell NorieLane products. We take care to keep all information on this website correct, complete and up to date. Errors or outdated information can still occur, and we may change, update or remove content at any time without prior notice.
Products and Pricing
We try to show our products as accurately as possible in photos and descriptions. Colours can look slightly different depending on your screen, device settings or lighting. Measurements are taken by hand and can differ slightly from the stated sizes. Please check the size guide on each product page before ordering.
All prices are shown in British Pounds (GBP) and include applicable taxes, unless stated otherwise. Shipping within United Kingdom is free of charge. If a price is obviously incorrect because of a typing or technical error, we are not bound by that price. In that case we will contact you before processing your order.
Payments
Payments are processed securely by our payment providers. We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay. NorieLane does not store your full card details.
Intellectual Property
All content on this website belongs to NorieLane or is used with permission from the rights holder. This includes the NorieLane name and logo, texts, photographs, graphics, product descriptions and the website design.
You may not copy, publish, distribute, modify or use any of this content for commercial purposes without our prior written permission, except where the law allows it.
Links to Other Websites
This website may contain links to websites or services of third parties, such as payment providers, carriers, order tracking services or social media platforms. We do not control these websites and are not responsible for their content, availability or the way they handle your personal data. Their own terms and privacy policies apply.
Liability
We do our best to keep this website safe, accessible and free of errors. However, we cannot guarantee that it will always be available or free of faults.
To the extent permitted by law, NorieLane is not liable for indirect damage or consequential loss resulting from the use of this website, or from the website being temporarily unavailable. This limitation does not apply in cases of intent or gross negligence on our part, or where liability cannot be excluded by law.
Your Rights as a Consumer
Nothing in this Legal Notice limits or excludes any rights you have under applicable consumer protection laws. This includes the consumer guarantees under the United Kingdom's Consumer Law for customers in the United Kingdom. Customers in the European Union keep their statutory rights under EU law.
We offer a 30-day return period. For full details about orders, delivery, returns and refunds, and the handling of your personal data, please read our Terms of Service, Shipping Policy, Return and Refund Policy and Privacy Policy.
Complaints
If you are not satisfied with an order or with our service, please contact us at support@norielane.com. We will do our best to find a suitable solution together with you. We aim to respond to every complaint within 24 hours on working days and to resolve it as quickly as possible.
Applicable Law
This Legal Notice and the use of this website are governed by Dutch law. This does not affect the protection you have under the mandatory consumer laws of your country of residence, including the United Kingdom's law
Changes to This Legal Notice
We may update this Legal Notice from time to time, for example when our business or the law changes. The current version is always published on this page, and the date at the top shows when it was last updated.
Business Information
Company Name: NorieLane
Company Number: 61468192537
Company Address: Van Hoornestraat 44C, 4206 XE Gorinchem
Warehouse Adress: 23 Waterloo Ave, Fordbridge, Birmingham B37 6QD, United Kingdom
Email: support@norielane.com
Customer Service Hours
Monday – Friday: 09:00 – 17:00 (CET)
Saturday – Sunday: Closed
We aim to respond within 24 hours.